All orders placed before Noon eastern Monday-Friday are shipped out the same day.
Orders that select free shipping methods will be shipped with the most economical method. This is typically Canada post, but may be UPS Ground for larger shipments.
If you require a special shipping method of any kind, please contact us prior to placing your order and we will be glad to work with you to ship using your desired method.
Once the order is shipped, you will receive an order complete email and tracking number when applicable.
Standard Courier – it takes 2-7 days based on your proximity to Toronto.
Express Courier – it takes approximately 1-3 working days to reach you from the time of order.
We can only ship to the address that you provide. If your shipment is returned to us due to either an invalid address or unclaimed, we will refund the order minus our shipping cost.
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.